Privacy Policy

Information We Collect

We collect personal data you voluntarily provide via contact forms, newsletter sign-ups, or during coaching sessions. This includes name, email, phone number, billing information, and session notes. Additionally, we automatically collect usage data such as IP address, browser type, and pages visited through cookies and analytics tools like Google Analytics 4.

How We Use Your Data

Your data is utilized to: (a) deliver and improve coaching services; (b) communicate about appointments, invoices, and service updates; (c) send marketing materials with your explicit opt-in consent under GDPR Article 7; (d) comply with legal obligations. We do not sell your personal data to third parties.

Data Storage and Security

Data is stored on encrypted servers in the United States with access limited to essential team members. We implement SSL encryption for data in transit and AES-256 for data at rest. Session notes are anonymized after 90 days for quality assurance.

Your Rights

Per GDPR and CCPA, you have the right to access, rectify, delete, or port your data. To exercise these rights, email [email protected]. We respond within 30 days. You may also opt out of marketing at any time via the unsubscribe link in our emails.

Third-Party Services

We engage with Acuity Scheduling, Stripe, and Mailchimp for operations. Each provider complies with applicable data protection regulations. Refer to their respective privacy policies for more details.

Cookies

We use necessary cookies for site functionality and optional analytics cookies. You can manage preferences via our cookie consent banner. Disabling necessary cookies may affect core site features.

Policy Updates

We may update this policy periodically. Material changes will be communicated via email. Last updated: March 1, 2025.